1. How we’re keeping clients and staff safe

PPE Our staff are issued with face masks as a safety precaution and may use them whilst caring for you in the home, shopping. This is to minimise any potential harm and risk. Our staff will also have disposable gloves and/or hand sanitiser.

Symptoms of flu  If you have any symptoms of flu then please call 111 or contact your GP if you are worried about symptoms . Please do not be alarmed when our staff wear additional PPE when caring for you and supporting you, as these measures will assist to reduce the transmission of the flu virus.

Service Provision We are monitoring our services and receiving regular updates from staff on their well-being and that of the people they support. whilst following government advice regarding the winter flu virus.

Please do not hesitate to call us if you need us, we will continue to follow guidelines.

Read our FAQ’s or use these useful links for more information

Service Delivery

We hope you and your family have been all keeping well and I would like to reassure all new and existing clients that we are continuing to deliver services in line with government guidelines

We are looking forward to supporting you, as before, should you feel that now is the time for you to go out into the community.

I would like to reassure our clients and their families that our staff are following the latest Government and Public Health England (PHE) regarding the Winter Flu virus and  coronavirus guidance in relation to health and social care. We are keeping fully up to date with official advice, making sure that all our staff understand and follow the guidance, this includes robust infection control measures, including handwashing, use of PPE. We expect staff to be extra vigilant about wearing appropriate PPE, appropriate hand washing and sanitising and completing lateral flow testing. The well-being of our clients and staff is our highest priority.

Please give us a call on  07767166636, if you require assistance.